Hello everyone, many have noticed the amazing wiki has disappeared. I am here today to answer the questions, and concerns on it.
The wiki began to have some bugs that began increasing in size/amount and we had to take it down. After contacting the support for the wiki we were told that it was on our end as we 'changed' something with the code, even though we never touched the core script, or really anything to be honest. After that they said try to re-purchase a download license as it has expired, so after doing that... guess what... it caused the whole site to crash, and they said they weren't able to help as it was still on our end. I then had to quickly remove the wiki, and haven't been able to add it back.
Here is where I am confused on... we have a LOT (I think around a thousand pages) of content on the wiki. Most of them were hand posted by @MinisterJay it would be extremely unfair to him, and the community to simply remove it and move onto another one, however, I doubt we'd be able to fix the wiki at it's current state. I just left a 1 star review on their public xenforo page, which will hopefully get them to try and resolve the issue, however, there was at least one other post on how poor their support is, so I'm unsure if that will happen. So... my question is, should we spend the possible months to try and fix this, even pay someone to fix the current wiki, and possibly have some downtime on the site in hopes to restore the wiki, and all of the content we have? Or should we count our losses and try the other wiki that's available for xenforo?
I'd really like to hear your opinions on this matter, @MinisterJay you will initially have the last say in this, as you put the most time, effort, and energy into the wiki.
The wiki began to have some bugs that began increasing in size/amount and we had to take it down. After contacting the support for the wiki we were told that it was on our end as we 'changed' something with the code, even though we never touched the core script, or really anything to be honest. After that they said try to re-purchase a download license as it has expired, so after doing that... guess what... it caused the whole site to crash, and they said they weren't able to help as it was still on our end. I then had to quickly remove the wiki, and haven't been able to add it back.
Here is where I am confused on... we have a LOT (I think around a thousand pages) of content on the wiki. Most of them were hand posted by @MinisterJay it would be extremely unfair to him, and the community to simply remove it and move onto another one, however, I doubt we'd be able to fix the wiki at it's current state. I just left a 1 star review on their public xenforo page, which will hopefully get them to try and resolve the issue, however, there was at least one other post on how poor their support is, so I'm unsure if that will happen. So... my question is, should we spend the possible months to try and fix this, even pay someone to fix the current wiki, and possibly have some downtime on the site in hopes to restore the wiki, and all of the content we have? Or should we count our losses and try the other wiki that's available for xenforo?
I'd really like to hear your opinions on this matter, @MinisterJay you will initially have the last say in this, as you put the most time, effort, and energy into the wiki.